Haven Ring Configurator for Shopify

Help and support

Set up the ring configurator on your product page, enter your prices, and find answers to common questions. If you need help, write to us.

About the designs. Every ring in the configurator is generated from one parametric 3D model, not picked from a set of pre-made variants: each combination of stone, head, band and metal is a real, producible design. The app comes with the Haven collection. We build the same kind of configurator around a jeweler's own collection, metals and pricing rules; write to us for a quote.

Contact: info@havenparametric.com
We usually reply within 2 business days (Monday to Friday, Türkiye time, GMT+3). Please include your store address (your-store.myshopify.com) and, if possible, a screenshot.

Set up in 3 steps

Create a product for the ring, for example “Custom Engagement Ring”. Its price becomes the starting price.
Add the block. In Shopify admin, open Apps → Haven Ring Configurator and click Add to product page. The theme editor opens with the Ring configurator block on a product template. Place it where you want and save.
Enter your prices. In the block settings, open the Pricing section and enter your prices in your store currency. Save, open the product in your store, design a ring and check the price.

The block works with Online Store 2.0 themes that support app blocks on product pages.

What customers can choose

Diamond: shape (Round, Oval, Princess, Emerald, Elongated Radiant, Marquise) and carat (0.5, 0.75, 1, 1.5 ct).
Head: peg head or basket head; plain or stone-set gallery and prongs.
Band: ring size (15.5 or 16.5 mm inner diameter), width and thickness at the bottom, side stones (none or half way).
Material: 18K yellow, 14K yellow, 18K rose and 18K white gold, platinum, sterling silver; polished, satin or matte finish.
Stones: diamond, moissanite, yellow diamond, blue sapphire, ruby, emerald or morganite for the center and the side stones.
Views: front, side, stone close-up and on hand.

Every combination has been checked for fit, so the designs can be produced as shown. Need other shapes, heads or your own collection? See the last question below.

How the price is calculated

Each design is priced from its own 3D model: the metal weight comes from the model, and the stone carats and stone count come from the design.

Metal: model weight × your price per gram (18K gold, 14K gold, platinum, sterling silver), plus your casting and finishing loss.
Labor: your base labor, center stone setting fee and setting fee per side or accent stone.
Stones: your center diamond price per carat by size (sizes in between are interpolated), your side and accent diamond price per carat, and a factor for other gems.
Markups and rounding: separate markups on metal and labor and on stones, then rounding to the step you choose.

The default values in the block are examples only. Replace them with your own prices before you go live.

Checkout price

With Show the live price in place of the product price switched on, the product price becomes the minimum price. At checkout, the customer pays the live price of the ring they designed, never less than the product price. The app's home page in Shopify admin shows whether the checkout price is active for your store.

Where to find the design

Every choice the customer makes (stone shape and carat, head, band, size, metal, finish and stones) is saved on the order as line item details. Open the order in Shopify admin to see them.

Questions

Does it work on mobile?: Yes. The configurator works in current mobile and desktop browsers. You can set a separate height for mobile in the block settings.
My theme's Add to cart button doesn't pick up the design.: Some themes place the product form in another section. Switch on Show a separate Add to cart button in the block settings, or contact us with your theme name.
Which ring sizes can customers choose?: Two sizes today: 15.5 mm and 16.5 mm inner diameter (about US 4¾ and 6). The order shows the chosen size, so you can resize at production.
Can I show the price without the breakdown?: Yes. Switch off Show price breakdown to customers. You can also hide the live price completely with Show live price.
Can I get a configurator for my own designs?: Yes. We build custom configurators around a jeweler's own catalog, metals and rules. Write to info@havenparametric.com or visit havenparametric.com.
What happens when I uninstall the app?: Remove the block from your product template in the theme editor. When the app is uninstalled, we delete your store's app data. Past orders keep their design details. See our privacy policy.